Refund Policy
Effective Date: 13 August 2024
1. Overview
At CREWCLIX TECHNOLOGIES LLC, we strive to provide high-quality digital marketing services including social media management and advertising, video editing and production, graphic design, and web development. Our goal is to ensure our clients are satisfied with our services. However, if you are not completely satisfied with your purchase, we are here to help.
2. Eligibility for Refunds
Due to the nature of our services, refunds will be considered under the following circumstances:
- If the service provided does not match the agreed-upon scope or deliverables as outlined in the contract.
- If the service is canceled by the client before any work has commenced, a partial refund may be considered after deducting any administrative or processing fees.
- Refunds will not be issued for completed services that have been delivered as per the agreed-upon scope and terms.
3. Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact us at [Insert Contact Information] within 7 days of the service completion.
- Provide a detailed explanation of your reason for requesting the refund, along with any relevant documentation or evidence to support your claim.
4. Refund Evaluation
Once we receive your refund request, we will review and evaluate it based on the terms outlined in our service agreement. We will notify you of the status of your refund within 14 business days after the review is completed.
5. Refund Approval
If your refund is approved, we will initiate a refund to your original method of payment. The time it takes to receive the refund will depend on your bank’s processing time.
6. Non-Refundable Services
The following services are non-refundable:
- Any service that has been completed and delivered as per the contract.
- Custom projects or services that involve extensive planning and resources, unless the service was not delivered as agreed.
- Monthly subscriptions or retainer fees for ongoing services once the service period has commenced.
7. Changes to This Refund Policy
We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
8. Contact Us
If you have any questions or concerns about this refund policy, please contact us at:
CREWCLIX TECHNOLOGIES LLC
Dubai Investments Park First
Email: [email protected]
Phone: +971527728667
